Your tours run themselves.

DeckHand is an AI operations manager for tour and activity businesses. It handles bookings, guests, crew, weather, and waivers so operators can focus on the experience.

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Without DeckHand

  • Wake up to 14 missed booking requests
  • Call every guest when weather cancels a trip
  • Juggle crew schedules across texts and spreadsheets
  • Chase down unsigned safety waivers at the dock
  • Forget to ask for reviews after great tours

With DeckHand

  • AI confirms bookings and answers inquiries 24/7
  • Weather monitored, guests rescheduled automatically
  • Crew assigned by certification, availability, group size
  • Waivers collected digitally before anyone boards
  • Review requests sent within hours of every trip
What it does

An operations manager that never clocks out

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Guest Communication

AI responds to booking requests, answers questions about your tours, sends confirmations, and handles cancellation requests. Text, email, or web chat.

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Weather Intelligence

Monitors forecasts for your activity zones. When conditions turn, DeckHand proactively reschedules affected guests and reassigns crew to alternate trips.

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Crew & Compliance

Assigns guides based on certifications, language skills, and availability. Collects safety waivers digitally. Tracks equipment maintenance schedules.

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Revenue Optimization

Adjusts pricing based on demand and fill rate. Sends post-trip review requests. Identifies upsell opportunities for add-ons and private bookings.

Built for operators who'd rather be on the water

The $756M tour software market is full of booking tools. DeckHand is the first to actually run the operation.